Privacy Policy

Personal Identifiable Information (PII): When you register, book a trip, or contact us, we collect details such as your full name, email address, phone number, emergency contact details, and dietary/health preferences.

Transaction & Payment Information: Payments are processed securely via PCI-DSS compliant third-party gateways (Razorpay/Stripe). Weekoff does not store raw credit/debit card numbers or CVVs.

Technical & Usage Data: We automatically collect IP addresses, browser types, device information, and navigation analytics when you interact with our website.

To confirm trip reservations, generate boarding passes, send itinerary updates, and coordinate pickup locations.

To communicate important safety guidelines, emergency alerts, and post-trip feedback surveys.

To improve website performance, personalize experience recommendations, and detect fraudulent activity.

With your explicit consent, to share periodic newsletters, upcoming trip announcements, and community offers.

On-Ground Execution Partners: We share necessary traveler details (names, phone numbers, emergency contact) with trip captains, bus operators, and hotel partners exclusively for trip coordination.

Service Providers: We engage trusted cloud infrastructure, email broadcast, and database analytics providers who operate under strict data confidentiality agreements.

Legal Compliance: We may disclose personal data if required by Indian law enforcement, court orders, or to protect the safety of travelers and staff.

We use essential cookies to maintain user authentication sessions and shopping cart state during booking.

Performance and analytics cookies help us understand user traffic patterns and optimize page loading speeds.

You can configure your web browser settings to decline non-essential cookies at any time.

Access & Correction: You have the right to request a copy of your personal data stored with us or correct inaccurate information.

Deletion & Erasure: You may request the deletion of your account and personal records, subject to statutory tax and booking retention laws.

Opt-Out: You can unsubscribe from promotional emails at any time by clicking the 'Unsubscribe' link in any newsletter or contacting support.

We employ SSL/TLS encryption for all data transmitted between your browser and our servers.

Personal data is stored in secure database environments protected by Row-Level Security (RLS) policies and encrypted backups.

We retain your data only for as long as necessary to fulfill booking contracts, accounting obligations, and legal compliance.